Social Media Policy

Effective Date: January 1, 2026

At Esencia Therapy, PLLC we recognize that social media can be a meaningful space for education, professional dialogue, and community connection. To maintain ethical standards and protect your confidentiality, we have established the following guidelines for how our practice uses and engages with social media.

Professional Boundaries

• Any social media presence connected to Esencia Therapy, PLLC is intended for general information, education, and professional updates only. It is not a substitute for therapy, clinical advice, or crisis intervention. Engaging with any content associated with Esencia Therapy, PLLC (or associates) — including following, liking, commenting, or sharing posts — does not create or imply a therapeutic relationship with Esencia Therapy, PLLC or any provider. To protect your privacy, we strongly discourage clients or potential clients from sharing personal or treatment-related information publicly on social media.

Privacy and Confidentiality

• Your confidentiality is paramount. We will never discuss client information, share details, or confirm the identity of any client on social media. Clients should not use social media channels to communicate about appointments, clinical concerns, or personal matters. For all communication, please use our official contact methods such as phone, secure email, or your client portal.

Follow, Like, and Comment Policies

• Social media accounts connected to Esencia Therapy, PLLC may follow or interact with professional organizations, mental-health resources, or accounts. This does not imply endorsement.

• To maintain ethical boundaries:

  • We do not follow, friend, or connect with current or former clients.

  • We do not respond to direct messages from clients through social media.

  • We reserve the right to remove comments that are inappropriate, violate confidentiality, or contradict ethical standards.

Client Interactions and Public Visibility

• If you choose to follow or interact with social media accounts connected to Esencia Therapy, PLLC, please be aware that it may make your association with our practice visible to others. Your engagement is entirely voluntary, and we encourage you to consider your privacy needs before interacting. We will not acknowledge clients publicly in comments or messages, even if you initiate contact.

Content and Information Sharing

• All social media content from Esencia Therapy, PLLC is provided for general educational and informational purposes only. It should not be considered therapeutic advice, diagnosis, or treatment. Social media platforms should not be used for emergencies. If you are in crisis, please call 911, 988, or visit the nearest emergency room.

Social Media Monitoring and Communication Limits

• Any social media account associated with our practice is monitored intermittently, not in real time. We do not use social media for clinical communication, scheduling, or urgent needs. For time-sensitive matters, please contact us directly through approved communication channels.

• We are not responsible for comments, posts, or messages made by third parties on any platform.

Community Expectations

• We aim to maintain a respectful and supportive online environment. We reserve the right to delete comments or block users who post:

  • Harassing, threatening, or discriminatory content

  • Inappropriate or abusive language

  • Confidential or identifying information

  • Spam, advertisements, or self-promotion

Updates to This Policy

• This Social Media Policy may be updated periodically based on changes in professional standards or practice needs. Updates will be posted on this page and take effect immediately.